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IT Support Cost Enquiry

Use the simple calculation form to see just how much we can save your business; Simply tell us how many PCs and Servers you have.

IT Support Cost Enquiry...

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Re-Active IT Support

With our Re-Active IT support services we react and assist if a problem occurs with your networks, servers, computers and systems. From fault diagnosis through to fix.

Subscribing to our IT support package will guarantee our response times according to pre-determined SLA's (Service Level Agreements).

Our Re-Active IT Maintenance & IT Support package includes the following:

  • Guaranteed Response* (Pre-Determined in SLA)
  • Telephone IT Support*
  • Remote Desktop IT Support*
  • Daily Backup Checks
  • On-Site IT Support*
  • Network IT Support
  • Software IT Support
  • Full helpdesk reporting
  • Loan Desktop PC

*(9:00am – 5:00pm Mon to Fri)

Advantages of this service:

  • You are not limited to the amount of time you spend over the phone, helpdesk or on-site
  • Calls are automatically raised if a server fault occurs or pre-determined thresholds are exceeded
  • A complete history and knowledge base is built-up over time for your company
  • Repsonse times are guaranteed
  • A close working relationship is formed between both companies which is built on trust
  • You are invoiced monthly which helps cash flow

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