Castleford Tigers visit our IT help desk

Castleford Tigers visit our IT help desk

Earlier in the month we wrote about sponsoring a board at Castleford Tigers. Well today we had the pleasure of welcoming two of their famous players, Luke Gale & Ben Roberts, visiting our IT help desk.

Castleford Tigers, if you don’t know, is one of the most famous Rugby League Clubs in the UK based in Castleford.

Remote Support

The Castleford Tiger stars took a great interest in learning about the services Eitex offers. They even tried the help desks headsets on for some photo opportunities.

They were especially interested in our remote IT help desk support and were amazed how the support engineers could log onto anyone’s machine and fix the majority of any IT issues without moving from their chairs.

There’s great benefits from remote IT support:

• Fast response – no wasted time driving to clients
• Remote support also allows us to work after hours
• Less intrusive – A lot of clients appreciate it when you can get their technology back up and running smoothly from behind the scenes

 

Supporting Local

It’s a good feeling when local communities work together. Our business at Eitex ranges across the country, but we never forget that our roots are here along with our main base of operations.

We appreciate all our valued local clients and enjoy giving back when the opportunity arises. As it did with the chance to sponsor Castleford Tigers this season.

We’ll certainly be cheering them on and wish them every success in the coming season and beyond.

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