IT Support Leeds

Did you know that Leeds has become the largest legal and financial sector outside of London. It is also home to Leeds Rhinos, Leeds United Football club, Harewood House and Roundhay Park.

IT Support for Leeds businesses

What we do

Eitex provide managed IT Support services, IT Consultancy, Microsoft 365, Microsoft Teams, Teams Voice and phone system, Azure and cloud computing to small and medium sized businesses in the Leeds area. 

Where we work

Eitex work in Leeds on a daily basis including Horsforth, Chapel Allerton, Roundhay, Leeds Waterfront, Headingley, Alwoodley, Bramhope, Otley and Meanwood.

Free IT Assessment

The best way to get started is with a free no obligation IT Audit and Assessment. This helps us determine the best fit for your Leeds based computer systems.

IT Support Packages

Whether your a business owner, manager, director, finance, or IT Manager, Eitex as a Managed IT Support solution for you. Our Pro-Active support service is the most popular as it allows Eitex to work most closely with your Leeds based business. The service includes 24x7x365 system monitoring, daily backup and anti-virus checks, telephone, remote and on-site support. For larger businesses we are able to organise weekly, bi-weekly or monthly walk-arounds to inspect your networks and IT infrastructure.

 

Why choose Eitex

Eitex provide more than IT Support. In addition to this we supply software licenses, Microsoft, Dell, HP hardware. Licenses and hardware can be supplied on an invoice basis, or as-a-service meaning you pay monthly for your IT rather than by large capital investments. Monthly payments make IT management easier and payments are controlled.

From hardware procurement to supply through to equipment installation, Eitex offers the complete IT Service for your Leeds based business.

IT Support Questions Wakefield

The role of IT Support is to manage and maintain IT infrastructure on an ongoing basis. This is in terms of providing essential software updates, service packs and security fixes. Support also helps users who may be experiencing problems with their systems, i.e. cannot log on, can't print, email not working.
IT Support works by installing a small software agent on each device including laptops, desktop computers, file servers, Mac, etc. The agent reports issues to the IT Support Helpdesk to allow engineers to resolve problems quickly. In addition to monitoring a Helpdesk is provided for re-active / responsive support issues.
IT Support helps you keep your systems safe-and-secure by managing critical security and system updates. Support also ensures smooth and optimal running of your systems via regular house-keeping.
  1. Telephone, remote and on-site support as and where required between the hours of 9 am to 5 pm Monday to Friday
  2. 24x7x365 system monitoring
  3. Server Support
  4. Hardware and Software Inventory
  5. Computer monitoring and patch management
  6. Microsoft 365 Support
  1. Wakefield and five towns
    1. Castleford
    2. Pontefract
    3. Knottingley
    4. Featherstone
    5. Normanton
  2. Leeds City Region
    1. Bradford
    2. Calderdale
    3. Craven
    4. Harrogate
    5. Kirklees
    6. Leeds
    7. Selby
    8. Wakefield
    9. York
Eitex support is not limited to PC's and laptops, we will also support your network infrastructure, peripherals, routers, internet connectivity, anti-virus and backups
Eitex provides:
  • IT Support for Small Businesses
  • IT Support for Medium Businesses
  • IT Support for Large Enterprises (working with In-House IT)
  • IT Support for Charity
  • IT Support for Schools
You can log a support call via the phone, via email, or by using our website. All support requests are logged with a support number, and assigned to an engineer.
Yes we support both Microsoft and Apple Macs.
Yes, Eitex will monitor your backups on a daily basis using our Backup and Disaster Recovery Software,

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