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Huddersfield based VIDA architects were looking for an IT Support package, and a telephone system. Instead of choosing 2 companies (one IT Support and one telephony) as traditionally required, Eitex were able to offer both.
Having IT Support and Telephony all under one roof offers great advantages. Support calls for IT and phones are all placed via one support number, there is no ‘blaming the IT company’, or ‘blaming the telephone company’ when something doesn’t work as expected. Everything is taken care of in one place.

Eitex offered VIDA Pro-Active IT Support, and VoIP telephony.

Senior Partner Andrew commented “We first met Eitex following a recommendation from a business colleague. A superb first impression was made. It was clear that Eitex were able to offer us the cost effective proactive IT support we required and technical advice we needed to get our new business up and running in terms of IT infrastructure and telephony solutions. As well as all the technical know-how, what we really liked was the level of relevant reporting we will now get on the performance of our systems. All the Eitex team that we have dealt with have been very pleasant and helpful and we have a great feeling of developing a strong and trusted, long term business to business relationship.”

If you would like to discuss any of the services Eitex offer, please get in touch.

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