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Extended Helpdesk Hours

We are pleased to announce that the IT Help Desk is now open from 8.00 am to 6.00 pm Monday to Friday. This will provide customers with improved access to our support services.

At Eitex, we’re committed to providing our customers with industry-leading IT support. We are always looking for new ways to enhance our service levels.

Customers hours extended

We have realised during the pandemic that a lot of our customers are working longer hours. Many of our customers are no longer communicating to work. Due to this, they jump onto their computers earlier or leave later.

That’s why we’ve extended our IT Help Desk opening times for an extra two hours. This gives our customer’s improved access to our support services throughout their working day.

You can contact us the same way: by logging a call from our website, chatting with us, calling us, or emailing us.

We hope that you will take advantage of our more extended hours. We look forward to serving you.

For more information, please contact us.

*Please note that support is available for any severe issues outside of these opening hours.

Adele Spencer

Marketing and Business Development Manager for Eitex

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