Managed IT Services and a Free IT Audit

Business IT infrastructure gets more complicated by the day – or so it seems. Companies depend on their computer systems not just for the day-to-day running of the business, but for future development, for performance analytics, data management compliance and ongoing customer support.

The rapidly approaching GDPR deadline is a recent example of legislative change that companies must comply with. Often companies face a situation that makes them choose between advancing the business itself, or evolving the technology that drives and supports it. No industry sector is immune to the effects of advancing technology. As this recent article shows, UK law firms aren’t keeping up with cutting-edge tech and today’s client expectations as well as they could.

Dean Spencer, Eitex MD, puts it this way, “Your company product is what your business is about. It’s probably not about devising and implementing IT systems. But keeping up with the fast paced changes in IT technology means companies have to devote ever-growing resources and budget allocations to maintain the status quo. Product or service development may take a back seat because too much energy goes into just keeping things running at their present level.

“In an ideal world, your IT should just work. You should be able to simply get on with finding new ways to make a better product or bring the existing ones to market. IT should empower business growth, not put a limit on it.”

Managed IT Services are a gateway into that ideal world. Here’s why:

A Future-Proof Infrastructure

With a managed IT service provider watching your back, you’re not left with a legacy system that will blunt your competitive edge in the future. You’ll know you’re always up to date, running the latest applications, and have expert monitoring that keeps your system resilient and secure.

Capacity and Demand Planning

Cloud services such as those offered by Microsoft give you the power to upscale IT capacity when you need it, and not a moment before. Gone are the days when you needed to purchase excess capacity, only to have it sit idle most of the time.

Accurate Budgeting

Knowing exactly what your IT budget is makes financial planning and forecasting much more accurate. Managed IT services make your costs predictable for everything from configuration, installation, maintenance, hardware and software.

Tailored Support

Not every company needs or wants the same level of support, so at Eitex we don’t take a ‘one size fits all’ approach.

Rather, we’ll tailor our level of IT support to your needs. It’s not unusual for a business to be unsure of just what kind of support would best suit them, or be unaware of the support levels available.

One of our most popular services is the Pro-Active Support. This provides active monitoring of your systems, disaster recovery planning, help desk services and telephone support. Our Microsoft certified engineers can take remote control of your computers when requested, enabling them to remotely fix any issues.

Overall, managed IT support services help companies deal with the IT pressures today’s business environment throws at them. It helps bridge any critical skills gap, and relieves the burden placed on many in-house IT teams.

We work with businesses across Yorkshire (and beyond), and offer a free IT audit to help business owners figure out their support needs. Taking advantage of this offer puts you under no obligation to us – you can even take the results of the audit to your existing IT support company.