Even the most dynamic, award-winning companies need IT support and service. You could argue, in fact, that fast-moving, forward-thinking companies are the ones who need it most.
They’re the companies that need to innovate and update their systems and working practises most often. Business often depends on staying at the cutting edge of what technology offers. It’s one of the most effective ways of making sure they’re giving their customers a service and buying experience that keeps them coming back.
LSi Ltd, a Yorkshire company based in Cleckheaton, is one such company. Eitex is very pleased to have recently won the contract to support all their computers.
An Award-Winning Company
LSi has seen phenomenal growth since its humble beginnings back in 1994. Since then, they’ve won many gift industry and business awards. They win not only because their customer service and attention to quality and detail is among the best. They also recognise the need to keep up with computer and web technology.
Office 365 Efficiency
Communications were never more important than they are today.
People these days don’t just work in the office, as we all know. Maybe they take work home, or have flexible working contracts they can fit around other commitments. Very often, staff members also need access to company data while out and about as part of their working day.
Eitex is not just providing IT support for on premise operations at LSi. We are also setting up SharePoint, OneDrive, Skype-for-Business and OneNote. These are all business solutions offered with an Office 365 subscription.
With them, staff members can stay in touch, share information and securely access company and customer data. In the office or beyond, whatever they need to get the job done will be right at their fingertips. From historical records vital for customer service, to product and pricing details that help close sales, Office 365 makes it easy to retrieve company data and information.
Connecting Customers and Suppliers Around the World
“We’re all part of that anonymous-sounding body called the ‘general public’” says Dean Spencer, Eitex MD. “And we’re an impatient lot. To a large extent, online goods and services drive that impatience. Fully connected in our personal lives, we expect the companies we do business with to be joined-up as well. Technology on both sides of any transaction has to work seamlessly.”
LSi deals with companies across the globe, sourcing bespoke corporate merchandise. They pride themselves on their rapid response to enquiries, often supplying pictures and virtual samples. They need fast, reliable computer systems, with secure data retrieval and efficient search capabilities.
The Microsoft Office 365 suite of business applications, along with the power of cloud computing, provides all they need. It’s a scalable, cost-effective resource that can grow alongside a company’s requirements.
We’re looking forward to a long relationship with LSi Ltd, and wish them continued success in the years to come.