The overwhelming popularity of the new Microsoft Phone System has taken everyone by surprise! Perhaps fueled by the pandemic and the need to work from home, plus the fact that it integrates straight into our favourite platform Microsoft Teams makes Teams Voice the must-have for organisations of all sizes!

To help keep your organisation ahead of the game, we have devised this Quick Start Guide for Microsoft Teams Voice, it covers how to:

• Make a call (let’s start with the basics!)
• Park and retrieve calls
• Record a voicemail greeting
• Access voicemail
• Set call forwarding options
• Transfer a call
• Add a participant to a call (3 or 4-way calling)
• Set a secondary ringer (when using a headset)
• Sync Contacts with Outlook

The adoption of Microsoft Teams Voice phone system has been rapid and our Helpdesk receives many of the same questions, as a result, we have put together this quick-start guide for you. Firstly, it helps you get started right away. Secondly, it helps all staff use the system to its full potential. Finally, it avoids the need to call someone for help.

In conclusion and perhaps most importantly, you no longer need an expensive business phone system or stand-alone cloud / VoIP platforms to run your companies. As a result, you can maximise your ROI (return on investment) and efficiency.

You can find more information here on the Microsoft Website