Productivity has always been a cornerstone of good business.
For all types of enterprise, productivity translates into a good experience for the business, for employees and for customers.
- Employee benefits in the form of pay rises or bonuses.
- Customer benefits in the form of a better product or service.
- Company benefit in the form of new business when happy customers make referrals.
But how can a business go about increasing productivity? One way is to understand how staff spend their time, where they’re getting stuck and which processes or activities they speed through.
Last year, Microsoft introduced MyAnalytics. With this, individuals could track their own productivity. While this is helpful, it doesn’t allow insights into the company as a whole. Workplace Analytics offers a similar function to managers, but with a wider angle of view.
How Companies Use Workplace Analytics
Workplace Analytics uses data from Microsoft Graph by drawing on email and calendar metadata. It shows how time is spent across the organisation, and reveals how individuals collaborate.
The data gathered by Workplace Analytics occurs naturally when people use Microsoft software. What’s different is that now managers can make use of it.
Creating New Training Initiatives
Identifying how and where top performers spend their time. With an understanding of specifics, companies can get insight into what drives success. Taking that insight, they are then able to devise training schemes to upskill other staff members.
Making Management More Effective
Some companies have used Workplace Analytics to change the ways managers behave and spend their time. Good management improves employee engagement, and by careful monitoring companies can understand:
- Levels of leadership.
- One to one time given to employees.
- How work is distributed across the organisation.
Time Planning and Saving
Workplace meetings are a natural part of the working day for many. They allow:
- Face to face collaboration and progress sharing.
- The pooling of creative ideas.
- The distribution of resources.
Without meetings, communication would be a lot less effective. But travelling to meetings can be time consuming and expensive. Especially when more than one company is working on a project.
Some companies use Workplace Analytics to dig into the metadata attached to calendars. From this, they can measure the cost of travel time between meetings. One company found they could save many hours each week by relocating their meeting place.
The Workplace Analytics Dashboard
The Workplace Analytics dashboard offers four different views. It presents information taken from email and calendar usage:
Week in the Life – looks at time and collaboration across the entire company.
Meetings – examines the how much and how valuable was time spend in meetings.
Management and Coaching – reveals one to one time given to employees by managers.
Networks and Collaboration – examines how people across the company are connecting.
Workplace Analytics has privacy controls and compliance to protect you and your data. It only uses de-identified and aggregated information.