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Comprehensive IT Support Services for Schools in North Yorkshire-Based Multi-Academy Trust

To provide quality education for children, the Multi Academy Trust has partnered with Eitex to provide IT support for schools. Eitex offers comprehensive IT support services designed to provide each school in the trust with a dedicated technician on-site every week and reliable help desk and project team support.

Dedicated On-Site Technician

Eitex provides a significant advantage to schools by offering each school a dedicated technician on-site every week. This technician makes sure to address any IT-related problems, minimising disruptions to learning promptly.

Having a technician on-site guarantees a reliable IT system that functions optimally. In case of technical glitches or issues, the technician is readily available to resolve the problem quickly. Teachers and students can focus on their work without being distracted by technology-related concerns.

Providing a dedicated technician on-site each week by Eitex is a valuable resource for primary schools. Knowing that the IT system is in good hands gives peace of mind. It also enables prompt resolution of any issues, minimizing disruptions to learning.

Support from Dedicated Help Desk and Project Team

Eitex’s reliable help desk and project team support are available to each primary school in the Multi Academy Trust, in addition to having a dedicated technician on-site. This ensures that any IT issues can be resolved quickly and efficiently.

Cost Savings

Outsourcing IT support for schools saves costs and provides expertise, predictable expenses, scalability, and future-proofing. This leads to improved IT service quality, reduced downtime, and the ability to quickly adapt to changing IT needs, ultimately resulting in significant cost savings for schools.

Enhanced Cybersecurity

Outsourcing IT support for schools enhances cybersecurity through expertise, proactive monitoring, rapid response, cybersecurity training, and compliance support. Additionally, Eitex specializes in managing IT infrastructure. It can quickly identify and mitigate security risks, monitor networks for potential threats 24/7, respond promptly to cyber attacks, offer cybersecurity training, and ensure compliance with data protection regulations. Therefore, these benefits can help schools stay secure and reduce the risk of cyber attacks.

Comprehensive IT Services for Schools

Eitex provides many school IT services, including network and server management, cybersecurity and data protection, cloud services and storage, email and communications solutions, hardware and software procurement and installation, and ongoing maintenance and support.

Benefits of IT framework as the Trust Grows

When a multi-academy trust (MAT) gains new schools, having an IT framework already in place can provide several benefits. One of the most significant advantages is streamlined and efficient onboarding regarding IT support. The MAT can use its existing expertise and resources to quickly integrate new schools into the IT system, reducing the need for duplicate efforts and speeding up the overall process. This can be especially valuable when multiple schools are acquired simultaneously. The MAT can leverage economies of scale to minimise disruptions and ensure all schools can access the same tools and resources.

Another essential benefit of having an existing IT framework is improved security and backup capabilities. The MAT can implement consistent security protocols and backup procedures across all schools, reducing the risk of data breaches or data loss. This can be particularly important in education, where the protection of student data is critical. Additionally, having a consolidated IT system can simplify management and monitoring, making it easier for the MAT to identify and address security threats or vulnerabilities. Finally, consolidating systems, infrastructure, and data can help MAT predict costs more accurately, enabling better financial planning and budgeting for IT resources.

Don’t hesitate to contact us to learn more about how Eitex can provide comprehensive IT support services for schools. Our team is always available to answer any questions you may have and provide you with further information about our services. We look forward to hearing from you and working with your school to support your IT needs.

Adele Spencer

Marketing and Business Development Manager for Eitex

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