I’ve known Eitex for some years now and always found them to be at the top of their game; always happy to share their knowledge and help their audience.
I’ve recently engaged Eitex as my IT Support and the responses are always timely and supportive. It’s great to have that support to call upon, safe in the knowledge that they have the skills to help and will dive into your computer to give practical support. The peace of mind is massive and I feel comfortable leaning on them to get me out of a ‘sticky situation’. Thanks to Dean and his team for the ongoing support – which has been so welcome since I engaged them.
Eitex is a wonderful company who are always prompt to respond and provide excellent service. Their team is very knowledgeable
Having worked together for a number of years we have found Eitex to be extremely responsive, friendly and competent. I would highly recommend anyone looking for support in this area to get in touch with Dean and his team.
Having previously facilitated our IT requirements internally from the very limited knowledge we had, but as our business expanded with 7 locations throughout the country this proved difficult.
We reviewed various providers but the knowledge, solution offering & service that Dean & his team provided was excellent, I am pleased to say that they have handled the transition seamlessly and we now have a One Stop Solutions for all our IT services & requirements throughout our business – thank you!
We have been working with Eitex for just over a year and are delighted with the support we receive.
Dean is our main contact and after an initial on-site meeting has provided very helpful support. Eitex has resolved any issues as quickly and efficiently as possible.
I approached the company to help with our IT as someone who was responsible for the IT at our company without an IT background, and it is wonderful to have access to the knowledge and experience Eitex have provided. Everyone has been very professional.
We are not technical people, and we very much appreciate that fact that Eitex speaks to us in a clear, non-technical and easy to understand way! Would highly recommend!”
I have always found Eitex to be approachable, helpful and easy to get in touch with, any problematic issues are dealt with efficiently and effectively, leaving me with the peace of mind that this is one less area of running a business that I need to concern myself with!
“We have used Eitex for a number of years now to look after all our IT issues and the service has been excellent. The staff are always friendly, willing to help and support, and resolve any issues as quickly and efficiently as possible.
In more recent months Dean has also provided some expert advice not only in the training workshops we have attended but also on a 1:1 basis which has allowed us to adapt our working practices in line with the daily challenges that are facing us in this ever-changing world of business.
. . . and the great thing is they speak to you in a non-techie, easy to understand language!”
We had used another company to provide us with IT support for over 20 years but I became dissatisfied with their level of expertise on Microsoft 365 so I embarked on a mission to find better IT support in general and in with Microsoft products in particular.
After a rigorous process, I chose Eitex and they have been first class.
Their assistance on how we use Microsoft 365 and OneDrive has been fantastic and I recommend them to you without any reservations.
Eitex helped us several years ago to protect our business from the day to day IT mishaps as well as potential security threats. We have found them to be proactive whilst constantly keeping us up to speed with new technology to keep taking us forward.
Over the years we have recommended them to a number of clients and we can do this with full confidence based on our experience.
We have worked with Eitex for nearly 2 years and they have been professional, transparent and supportive. As West Yorkshire Money Ltd has grown with staff and requirements. Eitex has been proactive in developing and maintaining our I.T. infrastructure. All requests have been supported quickly and efficiently before and during the Pandemic.
Dean and his team always provide a class A service and its great to use and support local business through these unusual times.
We have worked with Eitex for a number of years over two sites.
Their response time is excellent and always resolve the problem leaving us with a minimum of downtime.
Our experience with Eitex has been very straightforward, which is definitely a refreshing change since we’ve worked with a few similar companies in the past with some bad experiences. Eitex really just did the job without any issues. Always happy to help with any questions we had. Finally got our network and printers set up the right way. Tom was absolutely brilliant, good at what he does and very helpful. He really represents the company well. Give the lad a bonus!
We have worked with Eitex over the past couple of years, managing and supporting both our hardware infrastructure and Microsoft 365 environment. In that time we have always had great service and they have always gone that extra mile to get everything just right. I would have no hesitation in recommending them.
"Eitex are on the ball! I trust Eitex to sort my issues and sort them now. They react quickly to any problem I have.
"The friendliness of the Eitex team belies their professionalism. Their can-do attitude and pragmatic approach to real-world business problems ensure that solutions are fit for purpose first time, every time. As highly respected heritage clothing brand, Crombie demand high standards from all our service providers, which Eitex continue to meet and surpass."
“We have worked with Eitex for over 8 years and they have been brilliant. As Avanta has grown Eitex have been proactive in developing and maintaining our I.T. infrastructure as our needs have developed and changed over the years with the implementation of new technologies. Our network is faster, more secure and we can collaborate better saving time and money. If there has been any issues they have responded very quickly. I have no hesitation in recommending Eitex to others.”
"We were looking for an IT company a few years ago that could support the business as we grew. Eitex listened to our plans and strategy and have implemented a support plan that matched our requirements. I have no hesitation in recommending Eitex and I look forward to developing the relationship in the future."
“We have been working with Dean and his team at Eitex for over 11 years for all our IT needs. They have successfully guided us through various implementations and upgrades of our software over the years aswell as new hardware set ups. I have always found them to be proactive in ensuring our needs are met or exceeded. Thanks to all a Eitex for your support over the years and long may it continue”
"I have used Eitex’s services for well over 6 years now and always been more than impressed by their professionalism their response times and their depth of knowledge. As a small to medium size business ourselves the reassurance that if an IT or hardware issue arises it will be resolved quickly gives me great peace of mind".
“The IT system Eitex have installed rarely needs attention, but, if something goes wrong, they always respond immediately and quickly find a solution to the problem. QED.”
“Eitex have been our preferred IT Support company for approximately 10 years, in which time we have grown into a £20m turnover, 100 employee, multi-site operation. Eitex expertise has helped us embrace cloud and other technologies allowing our business administration to grow efficiently”.
"Great to deal with a local company that understands the needs of our business who can help us work more efficiently by giving us the best advice on ever developing products."
Dean Spencer and Eitex have advised and given IT support for several businesses I have been involved over the last 13 years and they have always been proactive and respond quickly when issues arise. Keep up the good work Dean.
"Eitex delivers a very swift and responsive service; we always get a quick resolution when an issue arises. Also providing us with competent advice on the systems for soft and hardware."
"Eitex are the best! Eitex are professional ,efficient and friendly. Since contracting with Eitex, I have peace of mind regarding all things IT. If you are not using Eitex, you should be! It's your loss."