Providers of medical technology, Chalice are based in Nottingham, supporting a team or more than 60 users. Before working with us, the business had never had a dedicated IT provider, and everything was managed internally with no formal support in place.
The Challenge
Starting from scratch meant less infrastructure to build on. Chalice needed IT support, cyber security, phone systems and internet connectivity, all at once and all delivered by a single, reliable provider.
We took on the role of complete IT partner from day one. This meant a full equipment refresh for every member of staff, a brand new leased line, entirely new network equipment, and a new 3CX phone system. This was all delivered alongside ongoing proactive IT support and cyber security. Aas a genuine one-stop shop, Chalice Medical didn’t need to manage multiple suppliers and everything came through us.
The Outcome
Chalice Medical now has a modern, fully supported IT setup built entirely around their needs, a significant step up from having no formal provider at all. With new equipment, secure connectivity and a dedicated phone system in place, their team has the foundations to operate confidently while the business continues to grow.