Managed IT Support

Managed IT Support
in Yorkshire.

Straight-talking, proactive IT support built around the real needs of your business. We manage, monitor and maintain your IT systems so your people can get on with what they do best.

Arrange Free Consultation Meet the Team

06:00

Help desk opens every weekday

25+

Years of independent trading

200+

Organisations supported

We're Open When You're Open. |

Help Desk Operating Hours, Monday to Friday — 06:00 to 22:00

Proactive IT Support

Managed IT Support in Wakefield and Yorkshire

Our exceptional IT support services are designed to assist businesses and internal IT teams of all sizes, tailored to meet your unique needs.
We manage, monitor and maintain your IT systems to make sure your business can keep performing at its best, every minute of the day. And if there’s an issue, we’re on-hand with technical support over the phone, remotely or on-site to minimise interruption to your business.
No jargon. No unnecessary upsell. No hiding behind a ticket system. Just real people with real answers — available from six in the morning until ten at night.

Everything Your Business Needs. Nothing It Doesn't.

We support businesses with a range of services, to ensure they have IT that’s built to support their needs.

Proactive IT Support

Average response of 15 minutes. Business-critical issues prioritised. Clear ticketing and transparent triage so you always know where you stand.

Microsoft 365 Support

Licensing, design and build, SharePoint document management, Teams collaboration, OneDrive and Outlook — planned for compliance and productivity.

24/7 Monitoring

Risk assessments, vulnerability testing, security audits and awareness training to protect client data and meet regulatory expectations.

Business Phones & VOIP

Replace legacy PBX with Teams Phone for compliant call recording, secure call routing and integrated client communications.

Hardware Supply

Dell, Microsoft Surface and HP — imaged to your standards for fast, consistent rollouts on invoice or hardware-as-a-service.

IT Training

Microsoft workshops to upskill your teams and modernise practice operations — so your people get the most from the technology you’re paying for.

How We Get Started

Getting up and running with Eitex is straightforward. Here’s what to expect.

01 Free Consultation

We start with a no-obligation conversation to understand your business, your current IT setup and what you actually need.

02 IT Audit

We carry out a thorough review of your existing systems, identifying risks, gaps and opportunities for improvement.

03 Tailored Proposal

We put together a clear, plain-English proposal built around your specific needs — no unnecessary extras, no jargon.

04 Smooth Onboarding

Our team handles the transition seamlessly so your business keeps running without interruption from day one.

06:00

We're Open When You're Open

Help desk available Monday to Friday, 06:00 to 22:00, at no extra charge. Early starters and late finishers both covered.

25+

Years of Independent Trading

Owned by the same family since 1997. Never acquired. Never restructured. The consistency your business deserves.

200+

Organisations Nationwide

Over 150 five-star Google reviews. Client relationships stretching back to 1997. We don’t just say we’re different — our customers prove it.

What Our Clients Say

"We reviewed various providers but the knowledge, solution offering & service that the Eitex team provided was excellent. I am pleased to say that they have handled the transition seamlessly. We now have a One Stop Solutions for all our IT services & requirements."

"Eitex has provided us with excellent IT support for the past two years. They are always proactive in addressing our needs — from resolving IT issues to helping with our CE+ certification. Their helpdesk is efficient, and nothing is ever too much trouble. I highly recommend Eitex."

"All the Eitex team that we have dealt with have been very pleasant and helpful and we have a great feeling of developing a strong and trusted, long term business to business relationship."

The Proof is in Our Results

Cybersecurity

Becoming Chalice Medical’s First Ever IT Provider

In January, Chalice Medical decided it was time to bring in professional IT support for the first time. We came to them, and have since…

Delivering Proactive IT Support for Parkside Across Two Continents

When Parkside decided their IT support needed a rethink, they came to Eitex for a more proactive approach. Rather than simply fixing problems that arose,…

Eitex Supports the Prince of Wales Hospice

The Prince of Wales Hospice, has signed a long term agreement with us for ongoing IT support, cyber security, telephony and internet services. As part…

We Also Support

We work across a range of professional sectors — each with their own IT demands and pressures.

Business Phones & VoIP

One supplier for your phones, internet and IT.
Less hassle.

Find Out More

Modern Workplace IT Solutions

Microsoft 365, Azure and Copilot — set up properly, explained clearly.

Find Out More

Cybersecurity

Protect your business from threats with Sophos-powered security.

Find Out More

Trusted Technology Partnerships

We partner with leading technology providers like Microsoft, Sophos, HP, and Dell
to deliver trusted, future-ready IT support, cyber security, and cloud solutions
tailored to your business.

Ready for IT support that actually works?

No obligation. No jargon. A free consultation and IT audit — available Monday to Friday, 06:00 to 22:00.