Managed IT Support Services

Managed and Pro-Active IT Support Services for your business.

Microsoft 365 (Office 365)

Microsoft 365

Helping your team to work more collaboratively and more effectively from any location.

Microsoft Teams + Voice

Microsoft Teams Voice

Your organisational hub for communication, collaboration and learning. Use as your phone system with Teams Voice add-on!

SharePoint Design

SharePoint design and build services for your business. Organise, store and share information.

25 YEARS OF EXPERIENCE

IT Support and Services

made reassuringly simple

Operate more efficiently, profitably and with complete confidence in your systems.

Over 500 clients

Over 500 Yorkshire-based businesses, schools, colleges and charities trust us to help them optimise their systems.

Jargon-Free

Keeping it simple with easy-to-understand and jargon-free technical support.

IT Services

We’re IT experts so you don’t need to be

Microsoft 365

From onboarding to licensing and best-practice, Eitex will help you implement and get the most from Microsoft 365.

Microsoft 365

From onboarding to licensing and best-practice, Eitex will help you implement and get the most from Microsoft 365.

IT Support Services

Outsourced IT Support from a Yorkshire based Helpdesk including Windows, Server, M365, network and user support

IT Support Services

Outsourced IT Support from our Yorkshire based Helpdesk including Windows, Server, M365, network and user support

Hardware Supply

Laptops, Computers and File Servers, networking equipment, firewalls, WiFi and peripherals, buy-now or lease.

Hardware Supply

Laptops, Computers and File Servers, networking equipment, firewalls, WiFi and peripherals, buy-now or lease-options available.

Microsoft Teams Voice

Replace your company phone system and make and receive works calls from anywhere, and on any device .

Microsoft 365 Licensing

Replace your company phone system and make and receive works calls from anywhere, and on any device with Teams Voice.

SharePoint Design

SharePoint design and build services for your business. Organise, store and share information. Your mobile, intelligent intranet.

SharePoint Design

SharePoint design and build services for your business. Organise, store and share information. Your mobile, intelligent intranet.

Power BI

Dashboards to allow you to make data-driven decisions with information captured from business systems.

Power BI

Eitex builds dashboards to allow you to make data-driven decisions with information captured from business systems.

Microsoft Power Apps

Eitex can build custom applications for your business to run on your browser, mobile or tablet.

Microsoft Power Apps

Eitex can build custom applications for your business to run on your browser, mobile or tablet.

Microsoft Viva

An employee experience platform that brings together communications, knowledge, learning, resources, and insights

Microsoft Viva

An employee experience platform that brings together communications, knowledge, learning, resources, and insights

IT Training

Face-to-face training, technical workshops, product demonstrations and user adoption videos.

IT Training

Face-to-face training, technical workshops and user adoption videos which allows you to learn what you want, when you want, in just 3 minutes.

Some of the

Wonderful work we have done for our clients

At Eitex it is not just about information technology and digital business, it is about how it helps our clients achieve their goals. Read about some of our recent projects here.

Box to SharePoint migration

Marketing / Design

Telephone System moved to Teams Voice

Marketing / Design

Hosted Desktop to Microsoft 365 Migration

Marketing / Design

Google Workspace to Microsoft 365

Marketing / Design

What Says

Our Happy Clients

Thanks, Eitex! Brilliant Teams training, very interesting to see what else Teams can be used for other than just chatting to colleagues.

Please let me know when future workshops are available.

Tony Gilpin Developer

Professional service and excellent unbiased advice. Wasn't sure which laptop I needed but Dean and his team made sure I go the right equipment for the right price.

I would highly recommend.

Gordon Balfour Developer

As a customer of eitex, I have been extremely impressed by their customer excellence, the knowledge of their staff and also the speed at which they have been able to resolve many of my issues. I would recommend eitex to any business in the region.

Andrew Linley IT Manager

Attended a Teams webinar this morning and found it extremely informative and useful. Presented in a very watchable and engaging style. Had a question and a member of the team rang promptly to discuss. Very impressed.

Helen Dean Founder

Get In Touch

Get in touch with an IT Support Specialist or our Project Management team today

100

k

End Users

500

+

Happy Clients

300

K

Support Calls

10

k

Finished Projects

Latest Article

See our latest

blog posts

See All Blogs

Adele Spencer 23/11/2023

Unwrapping the Risks: Understanding Why Cyber Attacks Surge During the Festive Season

Unwrapping the Risks: Understanding Why Cyber Attacks Surge During the Festive Season As Christmas approaches, the spectre

Adele Spencer 10/11/2023

Navigation Wealth Secures Cyber Essentials Certification with Expert Assistance

Navigation Wealth Secures Cyber Essentials Certification with Expert Assistance Eitex has fulfilled all Navigation Wealth Management Ltd's

Adele Spencer 22/09/2023

Eitex ICT and PE Pro: Transforming Education Through Technology and Physical Education Excellence

Eitex ICT and PE Pro: Transforming Education Through Technology and Physical Education Excellence In today's ever-changing education

Adele Spencer 20/09/2023

Celebrating Ten Years of IT Support Collaboration with Uniexpress Limited

Celebrating Ten Years of IT Support Collaboration with Uniexpress Limited Eitex proudly marks a ten-year IT support

Adele Spencer 12/09/2023

Swann Financial Partners with Eitex for Their Outsourced IT Services

Swann Financial Partners with Eitex for Their Outsourced IT Services Swann Financial, a vibrant financial services firm

Adele Spencer 04/07/2023

Grant Funding for Digital Projects in West Yorkshire

Grant Funding for Digital Projects Exciting news for businesses in West Yorkshire! The DE3 program is set

Adele Spencer 23/05/2023

Introducing Microsoft 365 Copilot: Your Ultimate Productivity Companion

Introducing Microsoft 365 Copilot: Your Ultimate Productivity Companion At Eitex, we are thrilled to share some exciting

We only partner with the best

To make sure we can offer our customers trusted technology advice, we take care to partner with the best suppliers.

Google Rating

5.0

Eitex

5.0

Vivek Sharma

09:27 10 Aug 23

Excellent service provided, caters to all needs and ensure all round customer support. Definitely would recommend Eitex to all businesses who need IT services who are reliable and proactive.

Vicky McVeagh

19:13 20 Jun 23

Eitex were the I.T provider where I was working in an SME, they are super efficient and very professional and their customer service is second to none. They facilitated what turned out to be a complex office move of 87 staff with absolute ease. A great team. I honestly cannot recommend them highly enough.

Sam

20:15 11 Apr 23

I would highly recommend Eitex for any SME that requires professional I.T. support delivered with great customer service. They have never failed to do a great job for us including fixing all sorts of I.T issues, projects (SharePoint, Teams Voice etc) and sourcing & setting up equipment. I just wish I had started using them long before I did!

Dave McLeish

21:46 06 Mar 23

I have been working for Eitex for some time, I am now employed as the Lead Schools Field Engineer. The Job I do is very rewarding and the company is excellent to work for. The knowledge the company has is 2nd to none and are a pleasure to work for. They are focused on staff and customer care. Looking forward to my future with Eitex.

Mark Harris

20:29 02 Mar 23

4 months in as Ops Manager, I can say whole heartedly that it’s one of (if not) the best company I have ever worked for. Welcoming, friendly, supportive, with a fantastic work culture. The entire team are passionate and committed to providing outstanding IT support to all our customers, which makes my job so much easier. I get regular praise and excellent feedback from customers about our staff. Eitex, for me, is a company worth investing in and so far may even be my final workplace on my career path.

Jake Bloomer

18:37 02 Mar 23

Started working at Eitex in the new year. i’ve been here for 2 months and already I feel a part of the family. Everyone here is welcoming and this company is the ideal workplace.

Simon Burke

12:14 20 Feb 23

We have been using Eitex for our IT support now for over a year and the service has always been fantastic - with a knowledgeable team and quick first line support desk they are a great partner for our IT without us having to worry about managing this internally - invaluable for an SME

David Glennie

15:12 02 Feb 23

Attended a webinar on MS Teams Phone with Eitex. Very well explained and presented, no hard sell or scare tactics, just what the system did or did not do. Questions were very well dealt with. Have used services from Eitex previously before, would not hesitate to recommend them.

Peter Hargreaves

12:05 04 Oct 22

Great company to deal with. Very responsive and easy to get along with. Highly recommended for all things IT related! Particular thanks to Dean, Jordan and the excellent helpdesk team.

Azure Consulting

13:02 24 Mar 22

Hi Thank you for today's session on Team's. It covered the basics nicely for a Teams novice and I found it very useful. Good delivery by Dean and Jordan.

Helen Walker

21:33 03 Jan 22

I can’t thank Jordan enough, even over the Christmas period he has been very responsive and even managed to source me a laptop at a very reasonable price! Thank you

Jayne Williams

08:14 28 Dec 21

Exceptional service from the Eitex Team, from the on-boarding via Jordan & Dean to how quickly our issues are sorted, we can’t fault anything, and we are really glad that we made the switch. Thanks Eitex!

Jack Thompson

19:05 17 Dec 21

Thanks to the Jordan & Dean for arranging a prompt audit of my company, friendly and helpful are the top words that come to mind. Quote for a migration and SharePoint / Teams build was very reasonable and completed promptly by the projects team, they talked us through each step and helped my team prepare for the changes in our way of working. Since completion a few weeks ago the guys on the Helpdesk have always got back to me and my team quickly with any issue. 100% recommend Eitex for any of your companies needs, we can’t fault them.

Rich M

12:51 17 Dec 21

Great place to work! Professional, enjoyable, hard working, friendly work place. Always willing to help all customers with any issues.

Jordan Williams

12:27 17 Dec 21

I have been with Eitex for many years and it is a fantastic place to work! Great team and always learning!

Jo Galasso-Work

13:04 09 Jun 21

Recently started using Eitex, can't fault the service we have received so far, very responsive, fast to take action and approachable, affordable - we are a small local charity. I would highly recommend this company.

Tom Holt

11:05 20 May 21

Great people to work with. Really quick at responding to (and solving) IT support tickets. I've attended one of their training webinars on Microsoft Teams too and found it really informative and well put together.

Anna Stafford

14:31 13 May 21

Great work from Dean and his team! Fast and efficient and diagnosing and fixing the issue. Rich was brilliant! Would highly recommend.

David Holdsworth

15:15 10 Mar 21

I was very happy to attend virtually your seminar introducing us to Microsoft Teams. This was pitched by Dean and Jordan at just the right level, giving us a taste of the capabilities available within the application. I came away with a far better understanding and knowledge; enough to help decide which features are appropriate to our business. It was particularly helpful to hear this explained in plain language, with just enough detail to enthuse us to get cracking. Thank you Eitex Team :)

Rory Bourke

17:01 09 Mar 21

It was a pleasure to work with Dean and Jordan on delivering a high quality training session on Microsoft Teams to Yorkshire and County Durham businesses.

Andrew Pickup

11:28 27 Jan 21

Great webinar session run by the team at Eitex! A nice balance between overview and detail that then gives you what you need to see how the systems being discussed could work with your business. You aren't then flooded with information about parts that are not so relevant to you, so you can get a better overall understanding which is an ideal starting point allowing you to then dive deeper into the more useful topics.

Tina Butler

12:52 12 Jan 21

We’ve had a great experience at our charity, I have to say. Jordan has been brilliant, right from the start, keeping in touch, making sure everything is okay etc. A smooth and seamless transition! Jordan really has gone the extra mile and maybe even a little bit more than that! Thank you!

J S (MOT)

19:35 23 Dec 20

Dean and the team at Eitex provide a responsive and consultative IT support service to JS Recruitment. The team are professional and pro-active and have often gone the extra mile to ensure that our business operates smoothly which is super important given our clients expectations with regards to service. Highly recommended!

Adele Forbes

13:49 06 Oct 20

We have worked with Eitex for nearly 2 years and they have been professional, transparent and supportive. As West Yorkshire Money Ltd have grown with staff and requirements. Eitex have been proactive in developing and maintaining our I.T. infrastructure. All requests have been supported quickly and efficiently before and during the Pandemic. Dean and his team always provide a class A service and its great to use and support a local business through these unusual times.

Utek Appliances

11:27 06 Oct 20

Our experience with Eitex has been very straightforward, which is definitely a refreshing change since we’ve worked with a few similar companies in the past with some bad experiences. Eitex really just did the job without any issues. Always happy to help with any questions we had. Finally got our network and printers set up the right way. Tom was absolutely brilliant, good at what he does and very helpful. He really represents the company well. Give the lad a bonus!

Jeannette Morgan

12:22 18 Sep 20

Eitex provide an excellent IT support service to my business. Their support team are always quick in responding and keen to resolve any issues as quickly and efficiently as possible. I also appreciate the training workshops of which I have attended teo recently and found them both to be very informative and helpful to me in keeping on top of IT within my business

Paul Holroyd

13:49 25 Jun 20

Brilliant support and down to earth Yorkshire friendliness with fantastic business knowledge of Microsoft and anything PC related.

Justine Smith

15:19 18 May 20

Lovely people to deal with, customer service is second to none, nothing is too much trouble. Excellent system for requesting help I have waited no longer than 30 minutes for help. Would highly recommend.

Joanne Redgrove

12:14 02 Apr 20

I attended a Microsoft Teams demo recently and was impressed by the way the session was delivered. I particularly like being able to see the presenter's face which builds rapport and engagement. Also hearing about how Eitex use Teams was helpful. I have attended other Teams training in which it seemed that every way to do every thing was covered which is a bit mind blowing if the topic is new to you. Thanks guys!

Ian Craig

14:33 03 Mar 20

Attended a Cyber Security presentation at Eitex by West Yorkshire Police, Informative and "eye opening". There is always more you can do to protect your company and yourself. It just confirmed that you have to be constantly alert to threats.

charlie p

13:58 03 Mar 20

just attended cyber security workshop organised by Eitex and West Yorkshire Police. Really useful session, informal environment and with good attendance.

Andrew Clayton

12:53 03 Mar 20

Had a great Cyber Security Workshop today with Eitex & West Yorkshire Police. Another example of the wider view that Eitex have of the IT industry and supporting their customers.

Lee Parker

15:38 27 Feb 20

I recently attended a Microsoft Teams workshop as its a tool I am keen to embrace in my new role and when an opportunity arose to see it in use by the professionals I got in contact and I am so glad I did. It was conducted in a relaxed environment where you feel comfortable to ask questions/pitch scenarios of use and also have the ability to see how it used elsewhere I worked at Eitex nearly 10 years ago Eitex has always been keen to be at the forefront and embrace changes within the IT space and its nice to see that's still the case with Dean and his team. Highly recommended

Michelle Poole

10:24 31 Jan 20

Great session on Teams for Office365 users. Learnt lots of new ways that can discount the other platforms I am using (and paying for). Will be investigating and integrating into my business. Many thanks Dean.

Mark Pollitt

14:37 30 Jan 20

An informative and well presented introduction to Microsoft Teams. Looking forward to future sessions

Gail Webster

09:40 30 Nov 19

Attended a very informative session on Microsoft Teams on 28 November. Thanks, Dean, you've persuaded me that I need to start using this software.

Andrew Linley

07:56 22 Nov 19

As a customer of eitex, I have been extremely impressed by their customer excellence, the knowledge of their staff and also the speed at which they have been able to resolve many of my issues. I would recommend eitex to any business in the Yorkshire region.

Helen Emily

09:10 28 Oct 19

Fabulous Microsoft Teams workshop! Can't wait to start using it in the office. Thank you Dean and the team at Eitex

Dean King

14:22 24 Oct 19

Really knowledgeable around Teams and the whole of Office 365. I found the training and support beneficial even though I already had a knowledge around Teams. Dean answered any questions that I had in detail.

VoicePower Ltd

10:50 21 Aug 19

Eitex’s support is helpful and attentive and they try to break down technical jargon down to easily understandable English.

jbc analytics

08:02 03 Oct 18

An enjoyable day with some fantastic speakers who were specialists in their field and well organised by Dean. Highly recommended.

Ian Vogan

07:12 03 Oct 18

A great morning of informative presentations at the Digital Growth Sessions and excellent hosting by Eitex

JS Recruitment UK Ltd

10:49 13 Sep 18

JS Recruitment is known for service excellence and professionalism. When selecting suppliers we choose only those who share our values and work to the same high standards. This is certainly true of Eitex. Eitex have supported JS Recruitment during a recent office move, provided expert advice on how best to protect and future proof our business and they continue to provide proactive IT support. We know Dean and the team at Eitex to be consultative, responsive and above all they deliver exceptional customer service. With this in mind, we would have no hesitation in recommending them to others.

Peter Gable

07:35 31 Aug 18

Just taken delivery of the New Surface Go. Powerful yet light. Amazing performance and features. Ideal for home or business. Very impressed. And quality service from the guys at Eitex. Thanks Dean :-)

Fortress Health

07:10 31 Aug 18

Attended a 365 taster session with Dean and his team, WOW, i thought it would be teccy and boring, no way, i got that totally wrong, it was great to explore how business can really benefit from this clever software and crazy to think i didn't know what could be achieved. Great training,Great Team...don't miss out book on today!!

Tim Mappin

06:52 18 Jun 18

Very enjoyable & informative session on the merits and features of Office 365.

Sally Cater

13:26 26 Mar 18

Just enjoyed a very informative and useful introduction to office 365 with Dean. Perfectly pitched, really put us all at ease. Thanks.

Chris Elliott

13:49 23 Mar 18

Great seminar on Office 365 by Dean at Eitex today. It was really insightful, jargon free and has made me realise the software's full potential and how we can improve our infrastructure to make us more efficient. Lots to think about and implement!

Christopher Prince

16:27 05 Mar 18

We have worked with Eitex over the past couple of years, managing and supporting both our hardware infrastructure and Microsoft 365 environment. In that time we have always had great service and they have always gone that extra mile to get everything just right. I would have no hesitation in recommending them.

Michael Fitzpatrick

16:03 26 Feb 18

Just attended an Office365 Taster session and even as an experienced user I found that there are alot of other programmes which we do not currently use but would be of benefit to us. Session was easy to follow and very informative.

Matthew Smith

14:47 14 Feb 18

Your team and yourself have once again excelled, the service you provide I feel is second to none and it is incidents like what we have just incurred which really test a service like you provide and to say you have gone above and beyond is an understatement. From the first report I made, your response time and the haste in which you acted has undoubtedly saved us untold hassle let alone cost.

Mark H

16:05 13 Nov 17

YORKSHIRE RUBBER LININGS LTD “Here at YRL we know loads about rubber but much less about IT! That’s where Eitex comes in. They too are good at what they do and they make sure we keep going and service our customers by maintaining our computer based systems. We have used Eitex since its inception and are proud to say we were their very first client. Concentrate on what you’re good at and leave the IT stuff to Eitex!”

David Glennie

15:22 20 Oct 17

We have worked with Eitex over the past few years, managing and supporting our Microsoft 365 environment and have always received prompt and accurate attention. Never encountered any issues and would have no hesitation in recommending them.

Voldie V

13:14 13 Oct 17

“GG Glass and Glazing Ltd have been working with Dean and his team at Eitex for over 8 years for all our IT needs. They have successfully guided us through various implementations and upgrades of our software over the years aswell as new hardware set ups. I have always found them to be proactive in ensuring our needs are met or exceeded all with a personable touch which I value greatly. Thanks to all at Eitex for your support over the years and long may it continue”

Neil Emmott

10:20 13 Oct 17

“We have worked with Eitex for over 5 years and they have been brilliant. As Avanta has grown Eitex have been proactive in developing and maintaining our I.T. infrastructure as our needs have developed and changed over the years with the implementation of new technologies. Our network is faster, more secure and we can collaborate better saving time and money. If there has been any issues they have responded very quickly. I have no hesitation in recommending Eitex to others.”

Next Reviews

IT Made Easy

IT Support & Services

made reassuringly simple

Empower your team

Champions of Modern Workplace

with Microsoft 365

Managed IT Support Services

Managed IT Support Services

Microsoft 365 (Office 365)

Microsoft 365

Microsoft Teams + Voice

Microsoft Teams Voice

SharePoint Design

SharePoint Design

25 YEARS OF EXPERIENCE

IT Support and Services

made reassuringly simple

IT Services

We’re IT experts so you don’t need to be

Microsoft 365

Microsoft 365

IT Support Services

IT Support Services

Hardware Supply

Hardware Supply

Microsoft Teams Voice

Microsoft 365 Licensing

SharePoint Design

SharePoint Design

Power BI

Power BI

Microsoft Power Apps

Microsoft Power Apps

Microsoft Viva

Microsoft Viva

IT Training

IT Training

CASE STUDIES

Some of the

Wonderful work we have done for our clients

Testimonial

What Says

Our Happy Clients

Tony Gilpin Developer

Gordon Balfour Developer

Andrew Linley IT Manager

Helen Dean Founder

Get In Touch

100

k

End Users

500

+

Happy Clients

300

K

Support Calls

10

k

Finished Projects

Latest Article

See our latest

blog posts

We only partner with the best

About Eitex

Our Services

Company Address

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