IT Support

Lightning-fast IT support for Yorkshire businesses by a team of Microsoft Certified Professionals. Accelerate your business growth and efficiency with rapid support, 24/7 monitoring, 365 days of the year. Find out more about IT Support.

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Office 365

Microsoft Office 365 From design, migration, implementation, licensing, through to Office 365 Support and User training for Yorkshire businesses. Eitex transact directly with Microsoft and are Tier-1 CSP (Cloud Solution Partners). Learn more about Office 365.

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Microsoft Training

Microsoft Office, Windows and Office 365 training for Yorkshire businesses. Eitex offer classroom based training or one-to-one on-site training. All packages can be tailored around your exact business needs! Learn more about out IT Training.

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Please call our helpdesk for your IT Support Code

IT Support Services

The complete IT Support service for your business

Our managed IT Support service provides you with 360 degree User and System Support and Assistance, Office 365 Support, Apple Mac Support and more…!

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Microsoft Office 365

Provision, Licensing and Migration

Boost your productivity with Office 365 – Exchange Online, Microsoft Office, SharePoint, Skype for Business, OneDrive for Business, Sway, Planner, Delve and more…

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Microsoft Azure

Cloud Computing and Platform Services

Flexible Enterprise Grade Cloud Computing Platform, SaaS, PaaS, LaaS, with Virtual Machines, SQL databases, backup, storage, Azure Active Directory and more..

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Microsoft Training

Microsoft Office, Office 365 and Windows Training

Get the most out of your IT Investment with our Microsoft Training Courses including Microsoft Office, Office 365 and Windows Training. Classroom based or on-site 1-1!

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IT Support for Yorkshire Business

Eitex are IT Support Services, Apple Mac Support, Office 365 and Microsoft 365 specialists! From support, implementation, migration, hardware supply, server installation and provisioning, VoIP and hosted telephony, through to IT training, we have you covered.

Established in 1997 Eitex focus on providing unique customer experiences and technical expertise throughout West Yorkshire including Pontefract, Castleford, Wakefield, Leeds and beyond!

Eitex will..

Install servers and infrastructure
Setup and support Office 365
Ensure optimal IT performance
Protect your systems with backup technology
Protect users with endpoint security
Provide Disaster Recovery Planning
Provide all-inclusive IT Support Services
Provide local and personal service
Provide you with an IT road-map
Train you on the systems installed
Provide the latest technology
Make your IT work for you and your business

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IT Services for Yorkshire Business!

Eitex provide Managed IT Services for Mac and PC to Small and Medium sized businesses including Microsoft 365, Office 365, Microsoft Azure and Dynamics 365, as well as Microsoft Training, and VoIP / Hosted Telephony.

All services are backed by our IT Support Helpdesk based in West Yorkshire. Network design and infrastructure is second nature to us whether on-premises, cloud or hybrid. This gives us the ability to fulfil specific tasks or end-to-end solutions by working with or as your IT department.

Our Technology Partners

Office 365 and IT Support Blog

Feature of the Month –
MileIQ

by Jake Balfour31/08/2019Office 365

This month we are talking about Microsoft’s mileage tracker that comes free with Office 365 – MileIQ. What is MileIQ? MileIQ is a multi-platform mileage tracker that works on your phone, laptop, computer or anything that can run Office 365 apps. There is a mobile app on the AppStore and the Google Play store which serves as the dashboard and the tracker itself. Not only this, but you can download reports to show you statistics such as how many miles you are travelling in what vehicles and for what purposes. How does the mileage tracker work? After you complete a

Feature of the Month – <br/>Microsoft FindTime

Feature of the Month –
Microsoft FindTime

by Jake Balfour30/07/2019Office 365

Office 365 covers such a large suite of products that it is often easy to be unaware of some of the productivity tools and time-saving functionality that it can offer. Hence, Eitex is now producing a Feature of the Month, which will highlight some of the features that you may be missing out on. This month we are covering Microsoft FindTime. Microsoft FindTime Microsoft FindTimes is a wonderful Outlook Add-in which allows you to efficiently find mutually convenient dates and times by looking at Free and Busy data between all attendees. It is the easiest way to schedule across companies.

Celebrating a 10-year IT support partnership with GG Glass

by Adele Spencer17/07/2019Customer Success

This year sees Eitex celebrate a ten-year IT support partnership with the national glazing specialists, GG Glass and Glazing Ltd. GG Glass and Glazing is one of the UK’s leading contract glazing specialists. They have branches in Leeds, Liverpool, Manchester, Birmingham, London, and Glasgow. In addition to contract work, they also provide a nationwide 24/7 Emergency replacement glazing service 365 days a year. Dedicated IT Support Team GG Glass recruited Eitex shortly after incorporating in 2008. At the time each depot worked independently. Servers at each location served local file-shares, with basic/POP3 email providing company-wide communication. To ensure a new

Skype for Business Revolutionised Globally Dispersed Company

by Adele Spencer12/06/2019Customer Success, Office 365

For the last four years, Jacobi Carbons have trusted Eitex to take care of their Office 365 system. With over 3000 dedicated, professional employees one of the main benefits of the system is Skype for Business. Jacobi Carbons is one of the world’s largest activated carbon companies with manufacturing facilities and reactivation plants worldwide. CONNECT YOUR TEAM ONLINE WITH OFFICE 365 Every quarter Jacobi hold a meeting with over 200 people involved from around the world. The CEO presents to everyone during this meeting. Previously it was impossible to conduct these meetings without flying employees around the world at significant cost

Get Free Digital Skills at Eitex Digital Growth Day 2019

by Adele Spencer28/03/2019Community News, Press Release

Google is bringing its Google Digital Garage to Wakefield. As part of Wakefield Business week Eitex are partnering with Google Digital Garage, offering local people and businesses free advice and coaching on their digital skills to help them grow their business. The Google Digital Garage is one of Google’s flagship investment programmes in the UK, where anyone can come and learn free digital skills through a range of courses or 1:1 sessions. Since launching the Google Digital Garage in 2015, over 300,000 people have benefitted from Google’s free face-to-face training on digital know-how across 250 locations in the UK. Google

IT and VoIP upgrade for Wakefield Company

by Adele Spencer24/02/2019IT Support, VoIP

Eitex have secured a brand-new IT Support and VoIP upgrade for Wakefield based company ZTL Contracting Ltd. ZTL Contracting Ltd specialise in Land Remediation, Bulk Earthworks and Waste Management across Yorkshire. ZTL are a growing company who operate from multiple geographic locations (Wakefield and Middlesbrough). They recruited Eitex as we’re able to offer both cloud computing, and cloud telephony. Why chose Voice over Internet Protocol (VoIP) One of the first projects was to provide and set up ZTL Contracting Ltd with a new telephone system. Eitex have set up a Voice over Internet Protocol system (VoIP) which means “voice transmitted

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Neil Emmott

10:20 13 Oct 17

“We have worked with Eitex for over 5 years and they have been brilliant. As Avanta has grown Eitex have been proactive in developing and maintaining our I.T. infrastructure as our needs have developed and changed over the years with the implementation of new technologies. Our network is faster, more secure and we can collaborate better saving time and money. If there has been any issues they have responded very quickly. I have no hesitation in recommending Eitex to others.”

Matthew Smith

14:47 14 Feb 18

Your team and yourself have once again excelled, the service you provide I feel is second to none and it is incidents like what we have just incurred which really test a service like you provide and to say you have gone above and beyond is an understatement. From the first report I made, your response time and the haste in which you acted has undoubtedly saved us untold hassle let alone cost.

Mark H

16:05 13 Nov 17

YORKSHIRE RUBBER LININGS LTD“Here at YRL we know loads about rubber but much less about IT! That’s where Eitex comes in. They too are good at what they do and they make sure we keep going and service our customers by maintaining our computer based systems. We have used Eitex since its inception and are proud to say we were their very first client. Concentrate on what you’re good at and leave the IT stuff to Eitex!”

Voldie V

13:14 13 Oct 17

“GG Glass and Glazing Ltd have been working with Dean and his team at Eitex for over 8 years for all our IT needs. They have successfully guided us through various implementations and upgrades of our software over the years aswell as new hardware set ups. I have always found them to be proactive in ensuring our needs are met or exceeded all with a personable touch which I value greatly. Thanks to all at Eitex for your support over the years and long may it continue”

David Glennie

15:22 20 Oct 17

We have worked with Eitex over the past few years, managing and supporting our Microsoft 365 environment and have always received prompt and accurate attention. Never encountered any issues and would have no hesitation in recommending them.

Michael Fitzpatrick

16:03 26 Feb 18

Just attended an Office365 Taster session and even as an experienced user I found that there are alot of other programmes which we do not currently use but would be of benefit to us. Session was easy to follow and very informative.

Christopher Prince

16:27 05 Mar 18

We have worked with Eitex over the past couple of years, managing and supporting both our hardware infrastructure and Microsoft 365 environment. In that time we have always had great service and they have always gone that extra mile to get everything just right. I would have no hesitation in recommending them.

Chris Elliott

13:49 23 Mar 18

Great seminar on Office 365 by Dean at Eitex today. It was really insightful, jargon free and has made me realise the software's full potential and how we can improve our infrastructure to make us more efficient. Lots to think about and implement!

Sally Cater

13:26 26 Mar 18

Just enjoyed a very informative and useful introduction to office 365 with Dean. Perfectly pitched, really put us all at ease. Thanks.

Tim Mappin

06:52 18 Jun 18

Very enjoyable & informative session on the merits and features of Office 365.

Fortress Health

07:10 31 Aug 18

Attended a 365 taster session with Dean and his team, WOW, i thought it would be teccy and boring, no way, i got that totally wrong, it was great to explore how business can really benefit from this clever software and crazy to think i didn't know what could be achieved. Great training,Great Team...don't miss out book on today!!

Peter Gable

07:35 31 Aug 18

Just taken delivery of the New Surface Go. Powerful yet light. Amazing performance and features. Ideal for home or business. Very impressed. And quality service from the guys at Eitex. Thanks Dean :-)

JS Recruitment UK Ltd

10:49 13 Sep 18

JS Recruitment is known for service excellence and professionalism. When selecting suppliers we choose only those who share our values and work to the same high standards. This is certainly true of Eitex.Eitex have supported JS Recruitment during a recent office move, provided expert advice on how best to protect and future proof our business and they continue to provide proactive IT support.We know Dean and the team at Eitex to be consultative, responsive and above all they deliver exceptional customer service. With this in mind, we would have no hesitation in recommending them to others.

Ian Vogan

07:12 03 Oct 18

A great morning of informative presentations at the Digital Growth Sessions and excellent hosting by Eitex

jbc analytics

08:02 03 Oct 18

An enjoyable day with some fantastic speakers who were specialists in their field and well organised by Dean. Highly recommended.

VoicePower Ltd

10:50 21 Aug 19

Eitex’s support is helpful and attentive and they try to break down technical jargon down to easily understandable English.