Eitex is a trusted IT support and consultancy partner based in Yorkshire, delivering end-to-end managed services and bespoke technology solutions to businesses and educational organisations across the UK. From seamless Microsoft 365 and Azure cloud migrations to proactive network monitoring, cybersecurity and a friendly, UK-based managed helpdesk, we ensure your IT environment runs smoothly and securely. Partner with Eitex to free your team from technology headaches and focus on what you do best.
Posted on Richard Mansfield20 May 2026Trustindex verifies that the original source of the review is Google. I've had nothing but a fantastic experience with the team at Eitex. They are always on hand when we need them. Big thanks to Jordan who manages our account and checks in regularly, he's always on hand to answer our queries and make things so much easier to understand.Posted on Kayleigh McCrickard19 May 2026Trustindex verifies that the original source of the review is Google. Jordan and the rest of the team are super helpful and able to accommodate last minute requests. Would recommend.Posted on Bradley Duckworth19 May 2026Trustindex verifies that the original source of the review is Google. Really impressed with Eitex as my company’s IT supporter, Jordan and the team are fantastic and always at hand when needed. I would highly recommendPosted on Zak Mulla14 May 2026Trustindex verifies that the original source of the review is Google. We’ve worked with Eitex since the early days of Exceed, initially through the Digital Enterprise grant when we were based in Dewsbury. They then supported our move to Leeds and are now helping with our latest office move as well. They’ve always been responsive whenever myself or the team have needed support, and helped us transition over to M365 and improve our overall IT setup as we’ve grown. Special mention to Jordon as well, who has always been helpful with quotes, advice and putting us in touch with the right people when needed.Posted on Simon Miller14 May 2026Trustindex verifies that the original source of the review is Google. Many thanks to Jordan Williams and the team at Eitex for providing excellent IT support in particular management of our account Holroyd Miller . We have been very impressed with their proactive approach giving us excellent and honest advice.Posted on Julie Sheppard14 May 2026Trustindex verifies that the original source of the review is Google. We really enjoy working with Eitex as our IT support provider. The thing that makes the biggest difference for us is how supportive and approachable the team are, especially around account management and regular check-ins. It never feels like they just wait for problems to happen, they take the time to understand how we work, keep in touch regularly, and make sure things are running smoothly. Communication is always friendly and clear, and it’s reassuring to know there’s a team there who genuinely care about helping us and improving their support. A great company to work with.Posted on Carla North13 May 2026Trustindex verifies that the original source of the review is Google. I would highly recommend Eitex! Service has been second to none ever since we moved across to them. Special mention to Jordan who always goes above and beyond!Posted on Louise Brown13 May 2026Trustindex verifies that the original source of the review is Google. I would just like to say that Eitex have never let us down with any problems/questions that we have had in the past. The IT Support team have been brilliant, polite and lovely to talk to. They respond to queries in a quick, timely manner and are always available by telephone to talk through the issues prior to sending an email to them to log the job request. Thank you Eitex IT Support. Your team are brilliant.Posted on Tal Hussain11 May 2026Trustindex verifies that the original source of the review is Google. We have been dealing with Eitex for a just less than a Year and Jordan and his team have been brilliant in managing our account. In particular people like Sam and Josh are always available to lend a supporting hand .... Many thanks guys Tal Hussain - Group Financial Controller - D Noble LtdPosted on Jason Bridges8 May 2026Trustindex verifies that the original source of the review is Google. We have been with Eitex for a number of years and have always been impressed with their level of support and quick responses. Our business has grown rapidly and their support has been invaluable to our business. Eitex feel like a department within our company rather than an external supplier and I highly recommend them.
Get in touch today
Head Office Address: Whitwood Lodge, Whitwood Lane, Castleford, West Yorkshire. WF10 5QD
Tel: 01977 804928
Email: [email protected]
Please note that all calls are recorded for training and monitoring purposes.
Copyright © Expert Systems Ltd t/a Eitex all rights reserved. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
No matter which industry or market sector your business operates in, IT is likely to be the foundation that underpins every aspect.
IT support has to be strong. It has to be reliable and robust. It has to be fit for purpose, and your IT management team must be 100% behind you with expert knowledge and insight. At Eitex, we make sure we’re all that, and more. We’re a well-established company, and we’re here to stay.
A Clear Vision Built on a Traditional IT Background
We started 20 years ago back in 1997, with Dean Spencer, Eitex MD offering solid traditional IT support. Dean is still the driving force behind the success of Eitex. His expertise and passion for computing technology shapes our future. His vision is set firmly on the boundless opportunities that cloud technologies offer for business development and growth.
The Very Best in Cloud Technology Expertise
Our lead cloud technology specialist has been with us for four years. In his role as Cloud Solution Architect he scopes and implements Azure, SharePoint and Office 365 solutions. Being our go-to expert, he’ll make sure you’re getting the right solutions for your unique business needs. You can be confident his experience with Server 2016 and Hyper-V Virtualisation will ensure you get exactly the IT services you need.
First Class Support and Helpdesk
We live in the real world, and know how important customer service is and how frustrating it is when you can’t get help when it’s needed. For that reason, we never leave you to cope on your own when problems crop up.
Our senior IT Support and Helpdesk Manager is here to sort out any issues relating to advanced server or networking, along with Active Directory routers, firewalls or anything else relating to security. His expertise covers IT and Telecoms, and he’s a Microsoft Certified Product and Network specialist.
2nd Line IT Support comes from our engineer with vast experience in solving customer problems that range from desktop issues to server outages. His expertise covers Windows 10, Server 2012 and Server 2016 along with Exchange Online and Office 365.
1st Line Support is provided by our team member with a special skill for finding problems by asking the right questions. Having racked up over ten years Microsoft experience and with knowledge of Java programming and HTML, his unique skills strengthen our support network and rapidly finds answers to all your phone support requests.
Expert Marketing and Account Management
There’s always a lot going on behind the scenes of any successful business, as you know. Our company accountant handles purchase and sales invoices in a timely and efficient manner as well as dealing with customers and managing our bank accounts.
We benefit greatly from her 20 years accounting experience, and also rely on her HR skills. She is the one who looks after our staff through health and safety, holidays and overtime.
Eitex plays an active role in the community, supporting local causes wherever we can. Our marketing director engages with other local businesses through our social media channels, and organises our extremely popular Taster Sessions, as well as keeping our website up to date and liaising with the press and other local media. Having qualified at Leeds University, she’s closely involved in the local community and also runs the What’s On Guide for Pontefract, Castleford and Wakefield.
Together, we’re an unbeatable force. We work in harmony, with each member’s skills complementing and supporting the other team member’s.
Join your team to ours for your IT support, and you’ll find a service that’s second to none.
About Eitex
Providing Managed IT Support and Consultancy to SME businesses, Large Business and Enterprise, Schools, colleges and academies including Microsoft 365 (formally Office 365), Microsoft Teams and Microsoft Azure. All tech services are backed by our Helpdesk based in West Yorkshire.
Tags