Eitex is a trusted IT support and consultancy partner based in Yorkshire, delivering end-to-end managed services and bespoke technology solutions to businesses and educational organisations across the UK. From seamless Microsoft 365 and Azure cloud migrations to proactive network monitoring, cybersecurity and a friendly, UK-based managed helpdesk, we ensure your IT environment runs smoothly and securely. Partner with Eitex to free your team from technology headaches and focus on what you do best.
Posted on Richard Mansfield20 May 2026Trustindex verifies that the original source of the review is Google. I've had nothing but a fantastic experience with the team at Eitex. They are always on hand when we need them. Big thanks to Jordan who manages our account and checks in regularly, he's always on hand to answer our queries and make things so much easier to understand.Posted on Kayleigh McCrickard19 May 2026Trustindex verifies that the original source of the review is Google. Jordan and the rest of the team are super helpful and able to accommodate last minute requests. Would recommend.Posted on Bradley Duckworth19 May 2026Trustindex verifies that the original source of the review is Google. Really impressed with Eitex as my company’s IT supporter, Jordan and the team are fantastic and always at hand when needed. I would highly recommendPosted on Zak Mulla14 May 2026Trustindex verifies that the original source of the review is Google. We’ve worked with Eitex since the early days of Exceed, initially through the Digital Enterprise grant when we were based in Dewsbury. They then supported our move to Leeds and are now helping with our latest office move as well. They’ve always been responsive whenever myself or the team have needed support, and helped us transition over to M365 and improve our overall IT setup as we’ve grown. Special mention to Jordon as well, who has always been helpful with quotes, advice and putting us in touch with the right people when needed.Posted on Simon Miller14 May 2026Trustindex verifies that the original source of the review is Google. Many thanks to Jordan Williams and the team at Eitex for providing excellent IT support in particular management of our account Holroyd Miller . We have been very impressed with their proactive approach giving us excellent and honest advice.Posted on Julie Sheppard14 May 2026Trustindex verifies that the original source of the review is Google. We really enjoy working with Eitex as our IT support provider. The thing that makes the biggest difference for us is how supportive and approachable the team are, especially around account management and regular check-ins. It never feels like they just wait for problems to happen, they take the time to understand how we work, keep in touch regularly, and make sure things are running smoothly. Communication is always friendly and clear, and it’s reassuring to know there’s a team there who genuinely care about helping us and improving their support. A great company to work with.Posted on Carla North13 May 2026Trustindex verifies that the original source of the review is Google. I would highly recommend Eitex! Service has been second to none ever since we moved across to them. Special mention to Jordan who always goes above and beyond!Posted on Louise Brown13 May 2026Trustindex verifies that the original source of the review is Google. I would just like to say that Eitex have never let us down with any problems/questions that we have had in the past. The IT Support team have been brilliant, polite and lovely to talk to. They respond to queries in a quick, timely manner and are always available by telephone to talk through the issues prior to sending an email to them to log the job request. Thank you Eitex IT Support. Your team are brilliant.Posted on Tal Hussain11 May 2026Trustindex verifies that the original source of the review is Google. We have been dealing with Eitex for a just less than a Year and Jordan and his team have been brilliant in managing our account. In particular people like Sam and Josh are always available to lend a supporting hand .... Many thanks guys Tal Hussain - Group Financial Controller - D Noble LtdPosted on Jason Bridges8 May 2026Trustindex verifies that the original source of the review is Google. We have been with Eitex for a number of years and have always been impressed with their level of support and quick responses. Our business has grown rapidly and their support has been invaluable to our business. Eitex feel like a department within our company rather than an external supplier and I highly recommend them.
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Head Office Address: Whitwood Lodge, Whitwood Lane, Castleford, West Yorkshire. WF10 5QD
Tel: 01977 804928
Email: [email protected]
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How does your company stack up against the Basic Digital Skills Framework? The framework is an updated version of the Basic Online Skills Framework. It sets out the skills individuals and companies need to get on in today’s digital world. This includes the things we do in everyday life, plus tasks carried out in the workplace. There are five skill areas:
It’s estimated that around 11.5 million adults in the UK don’t have basic digital skills. In business, digital skills can determine a company’s competitive edge. Lack of skill in any of the five key segments creates risk, and can even lead to business failure.
Innovation and upgrading skills are one side of the coin. Having the tools to stay competitive is the other.
Microsoft Office 365 provides companies and users with a constantly innovating set of business tools. They make keeping up with the skills as determined by the Digital Skills Framework easier. In each of the five areas of digital skills, Microsoft Office 365 has tools and applications that are constantly innovating.
Used together, Office 365 lets employees save time and work more efficiently. Business leaders, in turn, can discover new ways to innovate and bring products to market.
Here’s how Office 365 products helps business meet the requirements of the Basic Digital Skills Framework:
Managing Information
Office 365 can make smart work of compliance issues, manage online risks, and make it easier for staff to find, share and use information efficiently.
Communicating
Whether internal between staff members or communications with external customers or suppliers, Office 365 provides a joined-up environment where everything works together. From telephony to information sharing via SharePoint, communication works effectively.
Transacting
Office 365 offers a multitude of tools for all types of business transacting, from raising an invoice to protection from scams and frauds in email. Confidence in online security is one of the areas where Yorkshire could do better. The national average is 33% for people who feel they have the digital skills necessary to stay safe from online threats, while in Yorkshire only 25% are confident. You can download the stats for Yorkshire here.
Problem solving
Staying on top of information and the way it’s used in a business can be overwhelming. Microsoft products such as Delve use machine learning and the Office Graph to find answers to many problems via relevant information by showing personally tailored search results.
Creating
Innovation and creation walk hand in hand with Office 365. With just the core productivity applications such as Excel, Outlook, PowerPoint and Word, you can create just about anything you need. It could be social media content or resources for staff training or customer engagement.
Office 365 encourages the development of skills needed for effective business operation. Seamless connections between devices with cloud storage in OneDrive for Business, makes work accessible from anywhere.
Office 365 applications go far deeper, of course, than the basics set out in the skills framework. But having a solid foundation on which to build and develop even greater skills puts companies on the leading edge.
As mentioned, Yorkshire as a whole does quite well in some areas of the digital skills framework. But there are also areas where our county could do better.
Business leaders who recognise the importance of expansion and growth are over 40% more likely to invest in digital services – not only the equipment or software, but also the skills to use them.
If you’d like to learn more about how Office 365 could benefit your business and increase your staff skill levels, please get in touch.
About Eitex
Providing Managed IT Support and Consultancy to SME businesses, Large Business and Enterprise, Schools, colleges and academies including Microsoft 365 (formally Office 365), Microsoft Teams and Microsoft Azure. All tech services are backed by our Helpdesk based in West Yorkshire.
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