Eitex is a trusted IT support and consultancy partner based in Yorkshire, delivering end-to-end managed services and bespoke technology solutions to businesses and educational organisations across the UK. From seamless Microsoft 365 and Azure cloud migrations to proactive network monitoring, cybersecurity and a friendly, UK-based managed helpdesk, we ensure your IT environment runs smoothly and securely. Partner with Eitex to free your team from technology headaches and focus on what you do best.
Posted on Richard Mansfield20 May 2026Trustindex verifies that the original source of the review is Google. I've had nothing but a fantastic experience with the team at Eitex. They are always on hand when we need them. Big thanks to Jordan who manages our account and checks in regularly, he's always on hand to answer our queries and make things so much easier to understand.Posted on Kayleigh McCrickard19 May 2026Trustindex verifies that the original source of the review is Google. Jordan and the rest of the team are super helpful and able to accommodate last minute requests. Would recommend.Posted on Bradley Duckworth19 May 2026Trustindex verifies that the original source of the review is Google. Really impressed with Eitex as my company’s IT supporter, Jordan and the team are fantastic and always at hand when needed. I would highly recommendPosted on Zak Mulla14 May 2026Trustindex verifies that the original source of the review is Google. We’ve worked with Eitex since the early days of Exceed, initially through the Digital Enterprise grant when we were based in Dewsbury. They then supported our move to Leeds and are now helping with our latest office move as well. They’ve always been responsive whenever myself or the team have needed support, and helped us transition over to M365 and improve our overall IT setup as we’ve grown. Special mention to Jordon as well, who has always been helpful with quotes, advice and putting us in touch with the right people when needed.Posted on Simon Miller14 May 2026Trustindex verifies that the original source of the review is Google. Many thanks to Jordan Williams and the team at Eitex for providing excellent IT support in particular management of our account Holroyd Miller . We have been very impressed with their proactive approach giving us excellent and honest advice.Posted on Julie Sheppard14 May 2026Trustindex verifies that the original source of the review is Google. We really enjoy working with Eitex as our IT support provider. The thing that makes the biggest difference for us is how supportive and approachable the team are, especially around account management and regular check-ins. It never feels like they just wait for problems to happen, they take the time to understand how we work, keep in touch regularly, and make sure things are running smoothly. Communication is always friendly and clear, and it’s reassuring to know there’s a team there who genuinely care about helping us and improving their support. A great company to work with.Posted on Carla North13 May 2026Trustindex verifies that the original source of the review is Google. I would highly recommend Eitex! Service has been second to none ever since we moved across to them. Special mention to Jordan who always goes above and beyond!Posted on Louise Brown13 May 2026Trustindex verifies that the original source of the review is Google. I would just like to say that Eitex have never let us down with any problems/questions that we have had in the past. The IT Support team have been brilliant, polite and lovely to talk to. They respond to queries in a quick, timely manner and are always available by telephone to talk through the issues prior to sending an email to them to log the job request. Thank you Eitex IT Support. Your team are brilliant.Posted on Tal Hussain11 May 2026Trustindex verifies that the original source of the review is Google. We have been dealing with Eitex for a just less than a Year and Jordan and his team have been brilliant in managing our account. In particular people like Sam and Josh are always available to lend a supporting hand .... Many thanks guys Tal Hussain - Group Financial Controller - D Noble LtdPosted on Jason Bridges8 May 2026Trustindex verifies that the original source of the review is Google. We have been with Eitex for a number of years and have always been impressed with their level of support and quick responses. Our business has grown rapidly and their support has been invaluable to our business. Eitex feel like a department within our company rather than an external supplier and I highly recommend them.
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This month we will be featuring a built-in Office Attack Simulator that comes with Microsoft Office Advanced Threat Protection.
What is an Office Attack?
There are many types of online attacks that could affect your business or you personally. Some of these you may have heard of – such as phishing – whereas some are more obscure – such as Password-Spray. In this article, we will be talking about three of these: Spear Phishing, Password-Spray attacks and Brute-Force Password attacks.
These are related as they are all types of attacks that you can craft in Office’s Attack Simulator, which comes with an Advanced Threat Protection (Plan 2) license. To access this simulator, you need to navigate to your organisation’s security and compliance centre in the Office Portal. Once there, click Threat Management, then Attack Simulator.
The following examples are all types of attacks that you can simulate using this service. They can be customised towards targeting specific users or groups and will automatically generate reports so you can accurately identify areas of improvement in terms of online security in your organisation.
Spear Phishing
Phishing, as a generic term, is a type of online attack that works as a social engineering attack. These tend to surface as fraudulent emails, calls or texts that ask users for specific personal information such as card details or address details. They do this by disguising themselves as something they are not – commonly banks or government services.
Spear Phishing is a more direct approach at getting information from individual users in companies; this is achieved by imitating someone else, such as a director or line manager.
In the attack simulator, you can craft a custom email to send to either users, groups or everyone with a link to click – meaning you can make it as obvious or as discreet as you wish. You will then receive a report stating who clicked on the link, allowing you to identify areas for improvement so you can educate people on the dangers of such emails.
Password-Spray Attacks
Everyone knows the struggle of choosing a password, especially when it has to meet what seems like hundreds of parameters to be considered safe. This can sometimes lead people to, a generic password, like ‘password123’ or ‘firstname1’. Password-Spray attacks attempt to find out who uses these passwords.
These attacks are usually pre-determined, as the person carrying out the attack most likely has a list of all of the users in your organisation that they previously obtained. All they then need to do is try and log in to those accounts using a list of generic passwords and see which ones work. This is why you have incorrect counters and automatic blocking in place – to stop people attempting over and over again.
In the attack simulator, you can simulate such an attack by choosing a few parameters. You need a list of users (which is already built-in) and some generic passwords. You can then select the users you wish to send the attack to and start it; this will run and let you know who in your company has one of the generic passwords.
Brute Force Attacks
A brute force attack is another example of an attack that requires the attacker to first have a list of users in an organisation. This type is similar to a Password-Spray attack, though much more focused. In this case, one person is, and the attacker is trying as many passwords as possible on the user’s account. The goal of this attack is that one of the passwords is successful.
In the office attack simulator, you can specify a list of passwords to use for this attack using a .txt file, and it will attempt them all on the person’s account. If any of them are successful, it will tell you in the report.
If you would like to upgrade your organisation to an Advanced Threat Protection Plan 2 please send an email to [email protected].
Learn more about Office 365 products by signing up to one of our free Office 365 taster sessions.
About Eitex
Providing Managed IT Support and Consultancy to SME businesses, Large Business and Enterprise, Schools, colleges and academies including Microsoft 365 (formally Office 365), Microsoft Teams and Microsoft Azure. All tech services are backed by our Helpdesk based in West Yorkshire.
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